Assistant Manager

Established in 1994, RUDSAK is a privately-owned Canadian luxury fashion company that houses a passionate and creative team. Renowned for its premium quality outerwear and leathers, RUDSAK offers unique collections that allow our customers to freely express their uniqueness. *We are looking for new talent. Join our team! Job description (Note: The masculine is used without any discrimination and for the sole purpose of lightening the text) The Assistant Store Manager will support in all operation functions, to optimize sales performance by leveraging the brand, enhancing customer experience and increase emotional connection. The Assistant Store Manager will execute the plans and strategies developed by the Store Manager to support the various store functions in relation to sales, operations, talent management, clientele development, and merchandising. They will ensure a positive work environment while ensuring an optimal client experience. The Assistant Store Manager will mentor Brand Ambassadors to ensure customer retail excellence. Key Responsibilities: Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with clients, ensuring the highest level of customer service. Help the manager to drive and maximize sales performance to consistently exceed the overall sales budget objectives while ensuring operational integrity. Help the manager to ensure that high standards of the visual aspect of the store and customer service are maintained at all times. Analyze and react to the needs of the business to optimize sales opportunities Exceed sales target results for the respective location by creating brand loyalty Help the manager to lead the team on executing superior customer service and after sales experience to increase and retain client loyalty Resolve customer issue by investigating problems, developing solutions ensuring a positive customer experience Maintain loss prevention, visual standards and merchandising standards Training on standard operating procedures (SPO’s); ensure Brand Ambassadors have the proper understanding of SOPs and the potential impact on the business Manages inventory logistics Key Requirements Minimum of 1-3 years’ sales management experience in retail luxury setting Bachelor’s degree in a related field is preferred Proven ability to drive positive client experiences that build loyalty and deliver measurable results Strong analytical skills Strong organizational skills and thrives in a fast-paced environment Strong verbal and written skills Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook Flexibility to work retail schedule which will include evenings, weekend and holidays We thank all applicants for their interest; however, only selected candidates will be contacted